IT Service Desk Analyst

A talented IT Service Desk Analyst with client facing experience is required for a position that has a heavy Microsoft focus. A salary of up to £24,000 is available depending on experience. The successful candidate will join a small and successful Managed Service provider who are actively growing and offer excellent progression opportunities.

A full drivers licence and access to a vehicle is required for this position with the company paying mileage expenses.

Based from the Trafford Park Office, The 2nd Line IT Support Engineer will provide on site installation assistance and service desk support. There will be plenty of opportunity to progress as the company grows along with the opportunity to test and expand your technical skill set. The position will have an approximate 50/50 split between the office and client site.

Key Duties

  • Take Calls and deal with problems over the phone or remotely from raised tickets
  • Work on own initiative to solve problems while on site
  • Remain up to date with latest technologies and platforms.

Key Skills

  • Full Driving License 
  • MSP or busy service desk using Teamviewer/LogMeIn/SolarWinds RMM
  • Windows desktop installation / troubleshooting skills
  • Microsoft Office and Office 365 Support
  • Active Directory – User and policy administration
  • Desirable
  • Microsoft Server 2008-2019
  • Routing and switching Cisco/HP/Dell
  • VMware, Hyper-V
  • Any Microsoft/CompTIA/Cisco/VMWare qualifications


A starting base salary of up to £24k plus car, phone and laptop is available

This is a superb opportunity to join a market leading company that provide solutions that add real value and care passionately about delivering projects that transform the way their customers operate as a business.

To apply for this position please send your CV in confidence to 

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

Similar Jobs

Senior Network Technician

A degree educated Senior Network Technician is required by a very successful Managed Services company who specialise in providing IT support to the private and public sectors. Based in Harrow on  …  more

Software Installation Engineer

Software Installation Engineer A Software Installation Engineer with experience installing and supporting IT Systems is required by our client based in Hemel Hempstead, Hertfordshire. The Software I …  more

Software Support Analyst

Software Support Analyst  Are you a Support Analyst?  Are you looking for a role within a successful software house? Do you live near Watford ? If so, CV Screen have the perfect role for …  more

Latest IT Jobs

  • IT Support Engineer

    An IT Support Engineer is required in the Thame area for a hands-on infrastructure position with our client in the Tech sector. A salary of up to £25,000 is available.The IT Support Engineer wil …  more

  • Software Support Analyst

    Are you an experience Software Support professional looking for a role with lots of career progression - potentially into a projects role?  Are you looking to work for one of Mansfield’s le …  more

  • Service Desk Team Leader

    Are you an experienced Service Desk / Helpdesk Support Professional looking to step up into a line management role?  Would you love to work for an established company who are enjoying a period of …  more