Service Desk Analyst

A Service Desk Analyst is required by a leading IT Support And Services provider based in Cardiff.

You will join an experienced team of 3 and you will provide 1st and 2nd line support to both internal users and some external. In this varied role, you will work with a wide range of technologies,

- Client –
CV Screen is recruiting for a leading IT Services company based  in Cardiff

Required skills:

  • Understanding of key concepts of Cloud based Services.
  • Understanding of specific cloud technologies, such as Microsoft 365 and Microsoft Azure services.
  • Knowledge of basic diagnostic and troubleshooting practice
  • Understanding of the modern digital work-place including related technologies and infrastructures including:
    • Windows Server based environments
    • Common commercial end-user operating systems (Windows 10, MacOS, IoS, Android)
    • Office 365, One Drive, One Note, Groups, Email etc.

Who will suit this role?

This is an excellent opportunity for an experience IT Helpdesk Support / Service Desk professional who is looking for a new role in the Cardiff area.

Basic salary to £22,000 + Benefits


CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

Similar Jobs

IT Support Engineer

IT Support Engineer We are on the lookout for an IT Support Engineer to come join a global leader in the paper machine clothing industry. They are looking for an IT Support professional to provide e …  more

IT Support Analyst

IT Support Analyst An IT Support Analyst with experience supporting to Windows Operating Systems is required by our Charity client based in Sandy, Bedfordshire. A pro rata salary of £20,000 bas …  more

IT Support Engineer

IT Support Engineer  An IT Support Engineer with strong SQL skills is required by a leading Technology Company based in Chipping Sodbury, Gloucestershire. A salary of up to £32,000 + Benef …  more

Latest IT Jobs

  • IT Support Engineer

    An IT Support Engineer is required in the Thame area for a hands-on infrastructure position with our client in the Tech sector. A salary of up to £25,000 is available.The IT Support Engineer wil …  more

  • Software Support Analyst

    Are you an experience Software Support professional looking for a role with lots of career progression - potentially into a projects role?  Are you looking to work for one of Mansfield’s le …  more

  • Service Desk Team Leader

    Are you an experienced Service Desk / Helpdesk Support Professional looking to step up into a line management role?  Would you love to work for an established company who are enjoying a period of …  more